At Ruggybuggy, your satisfaction matters to us. Please review our return and refund guidelines below.
Return Eligibility & Timeframe
Returns are accepted for unused, unwashed items in original condition with packaging intact.
Return requests must be made within [7 DAYS] of delivery.
Refund Process
Once the returned item is received and inspected, approved refunds will be processed to the original payment method within [24–48 Hours]. Bank processing times may vary.
Exchanges
Exchanges are available for eligible items, subject to product availability. Any price difference or additional charges will be communicated before processing.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect product, contact us within [24–48 Hours] of delivery with photos or videos. Verified cases will be resolved with a replacement, exchange, or refund at no extra cost.
Non-Returnable Items
The following items are not eligible for return unless damaged or defective:
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Custom-made or made-to-order products
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Final sale items
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Used or washed products
Return Shipping
Return shipping costs are borne by the customer unless the return is due to a damaged, defective, or incorrect item.
Contact Us
To initiate a return or exchange, email us at:
[Ruggybuggy.work@gmail.com